Exhibits
Every case study below answers the same four questions in the same order: the problem, the system, the decisions, the result. The third one is the only one worth your time.
Anyone can list what they shipped. What you cannot get from a repository is what was considered and rejected, so each decision is written as what I chose, what I chose against, and what that trade actually cost.
Internal applications at Commure, running healthcare revenue-cycle operations. Described in general terms: no patient data, no identifiers, no screenshots.
A queue, a clock, and an audit trail for a distributed team working claim escalations.
Inside
4 technical decisions
Sanitized · no patient data
Deciding which broken payer portals are actually worth fixing first, using the money behind them.
Inside
5 technical decisions
Sanitized · no patient data
Public repositories. Read the code if you want the version without the prose.
Five models, three embedding strategies, and 340,000 question-answer pairs, built to find out which combination is actually worth its cost.
Inside
3 technical decisions
A campus item-recovery platform where the hard problem turned out not to be matching, but proving something is yours.
Inside
4 technical decisions
Not written up as case studies yet.
On whether synthetic training data can stand in for the real thing in a text classification task, and where it stops being able to. Six authors; presented at the 26th International Conference on Computer and Information Technology.
An evaluation methodology for Bangla LLM and RAG systems, which mostly meant confronting how little of the standard English evaluation toolkit survives the change of language.
Coursework and side builds. A paragraph each, because a case study on a two-week project would be padding. These have no page of their own, so open a row to see what is linked.
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how an operations analyst ended up building any of this is on Who?
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All of the above, but as a story: fourteen chapters from Rajshahi to here, with photographs, considerably more jokes, and one version number missing on purpose.